Recent Posts

Overflowing Toilet Water Damage

11/11/2019 (Permalink)

Bathroom viewed through doorway. Vanity with mirror, toilet, and tiled shower bath with window. Overflowing toilets can be disastrous, so rely on the professionals at SERVPRO of Marshall, Sedalia and Columbia.

It is that time of the year, you know, the holiday season when we stuff everyone in the family in our homes for delicious, comforting meals. You may know to stay in the kitchen while cooking the amazing feast to prevent fire damage, but have you given much thought to your toilets?

Plumbing issues are at the top of the list for water damages. One of the plumbing issues is toilets overflowing. Toilets are more frequently used during the holiday season with the extra guests. Know what to do when your toilet starts overflowing with these tips:

  1. Adjust the float.
  2. Don’t keep flushing.
  3. Use a plunger.
  4. Turn off water to the toilet—QUICKLY. If the water is overflowing, this should be your first step.
  5. Call a plumber
  6. Call SERVPRO of Marshall, Sedalia and Columbia—your water cleanup and restoration professionals. We can safely cleanup any toilet water damage that has affected your home. Learn more about our sewage cleanup and restoration and the three types of contaminated water.

Reduce Toilet Water Damage by:

  • Checking after you flush.
  • Bi-annual maintenance. Check the components of toilet (supply valve, flush valve, fill, chain, etc.) to make sure they working.
  • Know toilet water shut-off location.

If your toilet flooded your home, contact SERVPRO of Marshall, Sedalia and Columbia, your local water cleanup and restoration company. Our team has the experience, expertise, and equipment to ensure your home does not develop mold and is properly cleaned. We are Here to Help 24/7/365 because toilet overflows never happen at a convenient time.

Create a Storm Safety Plan

10/28/2019 (Permalink)

Storm over countryside. Wooded area and power lines. Severe storms leaving you with a water damage? Contact the professionals at SERVPRO of Marshall, Sedalia and Columbia.

Do you have a storm safety plan for your home and/or business?

Even though severe weather tends to hit Mid-Missouri during spring and the early summer months, severe weather can strike at any time. Since, the weather conditions change in October, we can experience severe weather outbreaks.

Our area has even experienced tornadoes in October. October 29th, 2004, tornado damaged homes in Saline and Pettis counties. According to ABC 17 news, there were 2 tornadoes in October 2007. One traveled through 4 Mid-Missouri counties.

It is best to keep an eye on the forecast and be prepared for storms.  One great way to be prepared is have a storm safety plan in place. Create a written plan and go over it with everyone in the family or at work. Designate an emergency meeting area near the home or place of work, in case you get separated during the storm.

Don’t forget to designate an emergency contact person. Choose a friend or a relative out of state, so they may not be experiencing the same disaster. Teach all adults and responsible children the locations of water, gas, and electric shut-offs can decrease your risk of additional damage and increase your safety.

If a severe storm occurs during this fall season and leaves you with water damage, SERVPRO® of Marshall, Sedalia and Columbia is Here to Help®. We understand the unexpected can happen at any time.

Restoration Available 24/7/365

10/14/2019 (Permalink)

Floor and bottom of carpeted stairs covered by water. Boot laying in water near door. Do you see this? Call SERVPRO of Marshall, Sedalia and Columbia.

Imagine—You are just getting ready to head to bed, but decide to take down the empty Halloween decoration box. Yes, it has been there for a week or so, but this chore is going to be checked off tonight. Once you reach the bottom of the steps, you hear swoosh, smoosh as you walk across the floor. Soon you notice the water that has invaded your home. Who is available at this time of night?

SERVPRO® of Marshall, Sedalia and Columbia

We are available 24 hours, 7 days a week, 365 days a year, except for leap year—then, we are available 366 days. Fire and water damages do not usually happen during the normal work hours. They can happen on holidays, weekends, nighttime, early morning, or happen during the work hour and go unnoticed until you get home.

Call the professionals at SERVPRO® of Marshall, Sedalia, and Columbia we are Here to Help® whatever the time of day.

Plan Your Fire Escape Route

9/30/2019 (Permalink)

Fire damaged house Having a fire escape plan on your home, can keep your family safe.

Fire Prevention Week is October 6th-12th. The theme for 2019 is “Not Every Hero Wears a Cape. Plan and Practice Your Escape!” How can you and your family be prepared for a fire?

Plan Your Escape Route

Draw a layout of your home and mark two exits for each room leading to outside. The exits can be a door or a window.

Test Your Smoke Alarms

There should be a smoke alarm located on each level of your home, in each bedroom, and near all sleeping areas.

Choose an Outside Meeting Place

Choose a meeting place for everyone to meet outside of your home. This could be in your front yard, backyard, or by a tree. Make sure everyone is aware of the spot and that it is far enough away from danger.  Don’t forget to dial 911 once you are outside.

Practice Home Fire Drill

Practice makes perfect! Be sure to go run the drill at least twice a year.

For more information on how to be prepared for a fire, visit If your family suffers from a fire damage contact the professionals at SERVPRO® of Marshall, Sedalia and Columbia. We are Here to Help®!

3 Steps to Prepare Your Business for Disasters

9/16/2019 (Permalink)

2 peoples hands on phone and tablet with emergency ready app The ERP is available at all times in a digital or physical format.

September is National Preparedness Month and this year’s theme is Prepared, Not Scared. Be Ready for Disasters. Your business can be prepared for a disaster with these three steps:

Have a plan to stay in business

The SERVPRO® Emergency READY Profile® (ERP) can help minimize business interruption by having an immediate plan of action in place for your facility. It is a comprehensive document containing critical information about your business, including emergency contact information shut-off valve locations, and priority areas.

Encourage your employees to become ready              

Conduct drills to practice emergency response actions. Have employees get together for preparedness discussions, training, or even a class.

Protect your investment

Preparation is the key to get your property through any disaster. Contact SERVPRO® of Marshall, Sedalia and Columbia to prepare your business for a disaster with a no-cost assessment of your facility.

Helping Mother Nature

9/2/2019 (Permalink)

Restoration technician showing customer moisture readings on water damage When you experience a water damage, contact your local professionals at SERVPRO of Marshall, Sedalia and Columbia.

SERVPRO of Marshall, Sedalia and Columbia are trained in the science of drying water damages using psychrometry. We follow industry-approved standards to help lower the chances of any secondary damages.

Psychrometry is essential in restoring water damaged structure back to its preloss condition. So, what is psychrometry? It is the study of humidity, air flow, and temperature, and their effects on various materials or simply, the science of drying. It helps us determine what state-of-the-art equipment will be used.

When we arrive at the water damaged area in your home or business, we will:

  • Inspect the building to detect migration of water, damage to materials, and condition of building.
  • Measure how much moisture is in wet materials and monitor the materials through the drying process.
  • Speed up Mother Nature by using professional drying equipment.

Mother Nature can allow wet materials to dry in the correct conditions. However, nature can take too long and create secondary damages.

Call SERVPRO of Marshall, Sedalia and Columbia to help speed up Mother Nature’s drying process with professional tools, equipment and knowledge.

Be Alert for Storms

8/19/2019 (Permalink)

Be alert for storms with weather radios and emergency alerts.

Do you know the most reliable source for weather alerts? A weather radio. They alert you to dangerous weather situations and help provide time to seek shelter before a storm hits. Weather radios have become affordable over the years and cost on average $30. Key features to look for are reviewable alerts, Specific Area Message Encoding (SAME), and ease of programming.

Listed below are the SAME codes (provided by NOAA Weather Radio) for the counties we cover:

Boone - 029019

Cooper - 029053

Howard - 029089

Johnson - 029101

Lafayette - 029107

Pettis - 029159

Saline – 029195

If your home or business is affected by a storm, let SERPVRO of Marshall, Sedalia and Columbia be your helping hand. We are storm and water damage specialists who get started promptly to get your property dry and back to pre-storm condition.

Our Restoration Beginning

8/5/2019 (Permalink)

SERVPRO of Marshall, Sedalia and Columbia is Here to Help.

Norma and Don Rutter opened SERVPRO of Marshall in June of 1984. Phil worked for them for a year before he and Rebecca bought their first franchise in January of 1994. Later in 1999, they purchased their second franchise, opening SERVPRO of Columbia. SERVPRO of Sedalia was later purchased, but was serviced by them, since 1984. 

Believe it or not, Phil went across the Missouri River on a boat with air movers and dehumidifiers, during the flood of 1993. He made a risky trip to help his customers. Phil and Rebecca are proud to serve and be a part of the community. Helping our neighbors get back to their homes and businesses after a fire or water damage is why we are Here to Help®.

How to Use a Fire Extinguisher

7/23/2019 (Permalink)

Can you PASS?

Imagine, a fire has just started in your home or business. It is contained, oxygen has not been depleted, and the room temperature has only slightly increased. Do you know how to use a fire extinguisher? Your adrenaline may be pumping when a fire occurs, so knowing how to operate one before is best.

Using an acronym, like PASS, will help in memorizing how to properly operate a fire extinguisher.

  • PULL the pin.
  • AIM low, pointing the nozzle at the base of the fire.
  • SQUEEZE the handle.
  • SWEEP from side to side at the base.

Remember, safety is always important. Evacuate immediately, if…

  • The fire is not contained, smoke is feeling the room, and the temperature is hot.
  • You have the slightest doubt of your ability to fight a fire.
  • The extinguisher is empty and the fire is not out.

SERVPRO of Marshall, Sedalia and Columbia have the specialized fire restoration training needed to restore your home or business to pre-fire condition.

*Source: OSHA

SERVPRO Disaster Recovery Team

7/9/2019 (Permalink)

SERVPRO of Marshall, Sedalia and Columbia is Here to Help.

Did your commercial property experience a disaster? Do you know who to call? Call SERVPRO of Marshall, Sedalia and Columbia, no job is too large for us to handle. Our large-loss specialists are strategically positioned to handle any size disaster. The Disaster Recovery Team is made up of the best in restoration.

Clients for the Commercial Large Loss program include:

  • Hospitality Industry
  • Property Mangers
  • Universities
  • Municipalities
  • The Pentagon

Should a disaster hit our area in Missouri, SERVPRO has storm teams on standby. We are prepared for the unpredictable disasters and available 24 hours a day and 365 days a year. Let us help you get your business back to pre-disaster condition by calling:

SERVPRO Of Marshall     660-886-5194

SERVPRO Of Sedalia        660-826-1144

SERVPRO Of Columbia    573-449-1999