Recent Posts

Hands-On Training

7/27/2021 (Permalink)

Some employees in green shirts in front of a SERVPRO van with a teacher pointing at a piece of equipment in the van Our team prides itself on being continuous learners who are working to create the best customer service experience every single day.

When choosing a restoration company to help you in your home or business, it is important to choose one who has the skill and knowledge to complete the task at hand. Training is a crucial part of SERVPRO of Marshall, Sedalia and Columbia’s business model. To ensure our customer’s homes and businesses are being handled with the best of care and technique, production technicians and project managers go thru hours of training including on-the-job training and classroom hours. Last Saturday, SERVPRO of Marshall, Sedalia and Columbia team got together for some hands-on, off-the-job training. Work stations were set up and included refresher courses on equipment SERVPRO uses every day such as Air Movers, Dehumidifiers, Extraction Equipment, and Thermal Fogger. We also trained on specialty equipment including SERVPRO’s floor drying system and portable generator. When training concluded the Columbia, Operations Managers fired up the grill and served lunch. It was a great day of training a team building for SERVPRO of Marshall, Sedalia and Columbia!

Mold Exposure from Flash Floods

6/29/2021 (Permalink)

Increased flooding in Mid-Missouri has caused longer wait times for restoration companies. But experts say people who have flood damage in their homes shouldn't wait to take steps against mold.

Ann Hisle with SERVPRO of Marshall, Sedalia and Columbia said mold can form in as little as 48 hours. Flooded areas inside homes should be dried as quickly as possible to reduce mold buildup. SERVPRO of Marshall, Sedalia and Columbia had 150 flood cleanup calls over the weekend.

"If you have things that are properly dried out on a water damage loss, the chances of mold are very slim," Hisle said.

Hisle said drywall is like a sponge and can cause mold to grow up the wall. So if you are experiencing any of these issues then call on the professionals to help you get your property back to normal.

"Clean-up professionals say to leave big debris to experts"

6/22/2021 (Permalink)

Residents and business owners across the midwest are still cleaning up after strong overnight winds peaked at over 60 miles per hour, causing widespread storm damage. This storm damage can cause subsequent water and mold damage.

John Jasper with our SERVPRO of Columbia team says fixing up the building could take from one to six months. He says having us professionals handle the clean-up of things like major holes in your roof or walls or live wires is much safer than trying to do it yourself. 

Jasper says if your home gets hit hard by severe storms like we saw Sunday night, your insurance coverage could put you up in a hotel depending on your coverage so it's always a good idea to keep an eye out for that in your insurance policy.

Use this link to watch the full story and to see John speak about this topic:

www.youtube.com/watch?v=w587txVg6oY

Be Emergency Ready with the Matterport

5/4/2021 (Permalink)

A view from the matterport The matterport camera always the user to use 3 different types of views to see the images; this view is from a walkthrough virtual piece.

Our emergency ready plan is a great resource to prepare for the unexpected. SERVPRO® of Marshall, Sedalia and Columbia has decided to add an additional resource—Matterport. This camera records 360 degrees of photos to create a digital walkthrough that is great for assessing damages as well as contents.

Matterport—What can it do?

  • 360 degrees of photos
  • Full floor plans
  • Claims documentation
  • 4k quality photos
  • Easy to share
  • Measure tool
  • Blur brush
  • 3 views—Bird’s eye view, doll house view, & walk through

The pairing of the emergency ready profile with the link of your scanned commercial building via Matterport, will allow you to be prepared for the unexpected. Combing the technology will allow your building and important emergency information to fit in the palm of your hand. Your local SERVPRO® marketing representative is here to help.

Board-Ups After Storm & Fire

4/26/2021 (Permalink)

board-up Storm season has arrived in the Midwest, so please be prepared. If you ever need a board-up then call the professionals!

Board-Ups After Storm & Fire

Storm season is here in the Midwest. During this season, we can get our share of torrential down pours of rain, hail the size of golf balls, tornadoes ripping through our hometown, and winds that can blow you over. Storms can cause damage to homes and businesses and it is important to know that SERVPRO® of Marshall, Sedalia and Columbia is here to help with board-ups.

Benefits of Board-Ups

  • Help prevent further damage to home or business.
  • Secures the building and minimizes property damage/loss.
  • Aids in protection against vandalism, theft, and unwanted entry.

We can effectively board-up doors, windows (large or small), roofs, and other identified areas. SERVPRO® is available 24/7 because we understand these situations may not always occur during the 8-5-hour work day.

Laundry Safety

3/12/2021 (Permalink)

Dryer Laundry can easily pile up, but it is essential to practice basic safety techniques to protect your home.


Not clearing your filter after each use can be dangerous. It is reported that there are over 17,000 fires related to home dryers each year.
Here are a few simple tips to follow to help prevent a clothes dryer fire.
-Clean the filter screen after each load to prevent lint buildup.
-An adult should be at home whenever the dryer is in use and the home should have working smoke alarms.
-Clean the vents outside twice a year to clean out any accumulated dust and lint.
-Commercial dryers should be cleaned out regularly because of their frequent use and shared venting system.
-Don't dry mop heads in the dryer. The dryer's heat can ignite the chemical residue on mop heads.
-Keep the surrounding area clean. The dryer's heat may ignite anything left too close to the dryer.
-The safety of your family is important to us and we hope that you don't encounter such a fire. Be sure you follow these steps to avoid a fire in your home.

What Makes SERVPRO Stand Out

2/22/2021 (Permalink)

Two SERVPRO team members looking at an ipad With 100+ employees, easy access to extra labor, and eight SERVPRO franchises, our team of trained professionals are ready!

As a restoration company, our aim is to be the trusted resource among clients. We ensure that we follow industry standard protocols. Our staff members go through IICRC (Institute of Inspection, Cleaning and Restoration) training to be best prepared for all the services we offer. They are also certified with OSHA, Lead, and Asbestos awareness. We maintain a large inventory of equipment for residential and commercial work. The extensive list was added to this past week with more equipment being sent to our team. Air movers, dehumidification equipment, air scrubbers, specialty drying equipment including desiccants and generators all help complete the work in a timely manner. Lastly, our team members utilize technology and client documentation to make sure that everything is recorded properly. Our proprietary software that documents and records all the essential information is needed to make sure that these pieces are easily accessible. 

Smoke Webbing

2/9/2021 (Permalink)

Smoke Webs Smoke webs appeared in this apartment complex after a fire caught in the lower level. The fire damage caused smoke and soot damage in the complex.

In the case of a fire, there can be a situation called smoke webbing. Ionization refers to particles of smoke with opposite charges attracting to each other. The formations of these smoke chains are called "smoke webs" as stated previously. These smoke webs look similar cobwebs. They are usually found at room corners and other parts of the home. The presence of smoke webs indicates combustion of synthetic materials, not spiders or cobwebs as some believe. In every fire, some surfaces can be become deeply embedded with soot and smoke odors. Ionization is one of the factors that influences smoke behavior. And understanding these factors help our team of professionals remove any damage appropriately. If you experience a fire in your home or business, you can call on our team of professionals to properly take care of your fire damage, smoke, and soot.

How To Help Your Business During A Disaster

1/22/2021 (Permalink)

people carrying equipment No matter the time of day, out team of professionals are ready to assist you with whatever disaster that has affected your business.

We have the capability to handle any large job. We have the equipment and vehicles ready for whatever is needed to assist you on your journey to get business back up and running again. It is said the 50% of businesses that close due to a disaster never reopen. The businesses that are able to reopen normally have a emergency plan set up to ensure a quick and efficient transition back to normalcy. We offer a cost-free option for those looking to record emergency information in one accessible application that's accessible on mobile devices. So when the unexpected happens, whoever is onsite can access the proper contacts to get the situation handled. When is comes to the unexpected disaster, it is essential to be timely to limit further damage. Call our office today to set up an appointment with one of our marketing representative to set up your Emergency Ready Profile today.

Personal Protective Equipment

1/14/2021 (Permalink)

Man in a tyvek suit No matter if it is mold, sewer damage, or water intrusion, we have the equipment needed to handle the situation efficiently and thoroughly.

Personal Protective Equipment

As restorers and as professionals, our team members need to be prepared for potentially hazardous conditions. Personal Protective Equipment, PPE, is then implemented as a way to protect our team and the customer. Before using Personal Protective Equipment, the technician will closely evaluate the potential risk and determine the type of equipment is necessary for the job. This can also be referenced from OSHA and the IICRC. To help protect technicians from many hazards associated with contaminated water intrusions, team members need to have protective gear accessible. These items protect for all potential exposures to the body and include:

  • Chemical-resistant gloves
  • Splash goggles
  • Appropriate Respirator
  • Hard hat
  • Rubber boots with hardened shank
  • Protective clothing/Tyvek suits

We aim to provide our professional team members the necessary tools to succeed at every job they complete.