What our Customers say...


SERVPRO was on top of it. They came out swiftly (even though I was a non-emergency) and were extremely helpful and professional. They were happy to explain the process to me, and explained what could and could not be remediated. I would recommend them to anyone with water in their home (my issue).

"Daniel with SERVPRO was so professional and prompt. He was very reassuring and very patient answering all of our questions. We had never been through something like this before and he was willing to help us with every step of the process. His team arrived promptly and worked into the night to get the job done. I will highly recommend them to anyone needing this kind of service.  Thank you Daniel for everything you have done. You do great work!!!"

"Willam and David performed cleaning services in my home in Columbia, MO on Weds, April 13. It was a big, messy job but they never even flinched.  They were courteous and kind and worked well together. The air scrubber service was employed as well as the odor eliminator.  It was a joy to walk into the house and see and smell the freshness! I also want to be sure to mention DeMichael Poindexter, the project manager who did the consultation for this job.  He was also kind and answered questions and explained procedures fully. I am happy I went with SERVPRO and will recommend to others. Thanks for blessing my life."

Thank your workers for their really good job and courteousness in this difficult time. 

Thanks for a great job. The carpet looks great!

Your team did a great job. Very professional and cleaned up after the mess was made. DeMichael did a great job managing the process.

Absolute superb job! Jeremy took the extra time and made sure the job was done right. Would definitely recommend to anyone!

They did a great job and were onsite very quickly, overall very pleased.

Judy and Lindsay Were very prompt and professional. They knew what they were doing and kept me apprised of what was happening.

Great crew, efficient and clean!

Jeremy and his team came in and cleared out what needed to be cleared in a clean and timely manner. Jeremy was respectful each time he came back to check the moisture levels and it was clear he does his job well. I appreciate the efforts of these guys greatly and would highly recommend to anyone else that ended up with a flooded basement.

Arrived on time and completed cleaning tasks quickly.

Judy was very friendly and very timely.

Showed up fast and did a great job.

I recently had a water issue in my basement and I called SERVPRO and they responded almost immediately. Jeremy Gaba came in and assessed the situation and got things started for me right away. He explained what needed to be done and how SERVPRO would help me get things cleaned up and back to normal. All the team members that were in and out of my house were very friendly and helpful. I also received a phone call every time before they came. I would definitely recommend SERVPRO to anyone I know that needs services like mine. This was my first experience with an issue like this and because of your knowledgeable and friendly employees I knew everything was getting taken care of and I didn’t have to worry. Thank you for everything.

Jeremy did a great job! He called to say he would arrive early, did a thorough job cleaning and was able to answer any questions I had! Jeremy was also friendly and understanding during a stressful time. Thank you!

Jeremy and his team were always on time, professional and exceeded my expectations. Went above and beyond for my location.

I am a longtime State Farm agent in Columbia Missouri.  I asked Jake (with your local SERVPRO franchise), for his supervisor’s name because I told him I wanted to make some positive comments about the great service he provided one of my clients on a claim SERVPRO handled for us. Jake and the team he had at the Wright’s home were great, and made sure the water mitigation for my client was handled quickly, and thoroughly! 

Jake was also very responsive when I e-mailed him a couple of questions I needed his help on. My office has used SERVPRO several times recently, and they also have been very helpful, and always determined to give our mutual client great service!

Thank you for having good people (like Jake and his team) to deal with my State Farm clients!

I can’t imagine more responsible, efficient and personable people to work than those from SERVPRO who came in assessed the water damage, and rapidly removed damaged drywall and insulation, cleaned up and dried wood floors before any mold could appear. I had been aware before of SERVPRO’s excellent work in a large public building where I had worked and was so glad I had them to care for my home.

Excellent, knowledgeable, efficient team. Joe is exceptional as a leader and customer advocate.

Very quick and persevering and helpful. They saved most of my contents and helped Redbox them as well. Went above and beyond to help me and get my place put back together. Was always me thank you to Judy, DeMichael and Alex for you help.

They were great to deal with and replied quickly to questions and concerns that I had through my restoration process.

The Marshall, Sedalia, Columbia team is hands down the Best!! We had a little house fire in our home that is only 3 years old; to say the least we were heartbroken. This team was able to put it back right. My house is beautiful once again thanks to the hard work of Travis, Judy, Lindsay, Shay and DeMichael. Efficient, Knowledgeable, Responsive, Kind, Hardworking are just a few words that describe this great team. Thank you is not enough to express the gratitude that Jeff and I have for you.

I so appreciate the hard work and kind spirit of the team.

Extremely pleased with personnel and quality of work.

I'm always impressed-fast action with smiles! I always recommend SERVPRO - best service of all.

The team made me feel much more comfortable with the challenges facing us with the clean up after our basement flood. Everyone was kind and nice to work with.

Very professional and polite.

Did a great job getting everything cleaned up and smelling clean.

Excellent workmanship and service. All personnel were congenial and considerate.

You couldn't ask for better people to work with than Brian and his team!

They were fantastic. They helped me feel everything would be ok and I loved having them here during this terrible time. Love them!

I cannot say enough about the quick response by Brad and the crew from Columbia about the quick response. They were onsite within 30 minutes to start water extraction that was quickly making a huge mess. The team came in and immediately went to work and kept us informed of exactly what they were doing and why. I have used them for many years and this is the 2nd time in an emergency and they have gone above and beyond both times. Thank you so much and it shows they truly are a great working team that shows how to step it up to crisis mode in a moments notice. Thanks again SERVPRO.

Awesome team members. Thank you.

Prompt, professional and personable. Helped us through our water damage problem in the house. Did a great job! Easy coordination with insurance company. Use these folks!

No improvements necessary. We can't say enough about the quality of service from Kyle, Ron, Tracy, Kim & Lynne. They are great! I want to be sure you know how very wonderfully Kim & Lynne performed their jobs. They were friendly, professional, & thorough. Kyle has been remarkably helpful and Ron & Tracy were great, too! 

Thank you for restoring my home. I appreciate your fine services-very professional. 

It is already perfect. Keep up the amazing job. Love SERVPRO, you all rock.

The men were very good and professional.

Continue to serve customers and be responsive to their questions and requests for information about carpet cleaning process, drying time, etc. Service provided in professional manner and was careful while using equipment during cleaning.

Would recommend SERVPRO of Marshall highly. Superior service! They were so helpful and professional! Am extremely thankful for the excellent customer service!

Worked with us under a crisis situation and performed great. SERVPRO did an excellent job and all people were great!

They made a very hard situation so much better--good people.

I would recommend them to anyone. They are very helpful.

I was 100% pleased with the guys at SERVPRO. Professional, courteous, and great to work with!

Stay exactly as you are! The crew was wonderful. I was more than pleased--they were so thorough.

The guys did a great job!!!

I am extremely please with the service we received! Quick response! Thanks for your help during this time.

You always send people that I am happy to have come into my home. This young man is among the best!

Very knowledgeable, and did a very complete job.

We are extremely happy with the entire experience and results. Everyone was courteous, professional and hard working. The house and furniture are like new!

Couldn't be more pleased with the professionalism and courtesy we received! Thank you! Carpets look like new again!

Met and exceeded all expectations!